Frequently asked questions
Can I cancel my order?
We cannot cancel orders that have already been shipped. You are able to return an item within 30 days for a refund.
Why does nothing happen when I click 'buy now'?
This could be a connection error. Please close down the webpage, clear your browser history and ensure you have enabled all cookies and pop ups.
Where can I find a size guide?
You can find our size guide on each product description page under the 'Size Chart' tab.
What size should I order?
The size for all products are asian size. Please pay a attention before you make order. If you shopping the products from U.S.A or EU brands, should be choice one size up.
Do you offer student discount?
We do not offer a student discount.
How can I pay for my order?
Payment Methods accepted are:
AliPay HK
Amazon Pay
American Express
Apple Pay
Bancontact
BLIK
Dana
Diners Club
Discover
eps-Überweisung
FPS
GCash
Google Pay
iDeal
JCB
Kakao Pay
Klarna
Mastercard
Multibanco
mybank
Przelewy24
Rabbit LINE Pay
Skrill Digital Wallet
Touch 'n Go
Trustly
UnionPay
PayPal
PayU
Visa
